In ORM, what do "social factors" refer to?

In the context of Operational Risk Management (ORM), "social factors" specifically refer to people's behavior, attitudes, interactions, and decisions that can significantly impact operational performance and safety. Understanding social factors is crucial because human elements often play a critical role in how tasks are performed and can influence the effectiveness of operational protocols. For instance, a team's cohesion, communication patterns, and individual motivation can all affect operational outcomes. Recognizing and addressing social factors helps organizations mitigate risks associated with human error and enhances overall mission success. These factors are evaluated during ORM assessments to ensure that all aspects of human behavior are considered in planning and decision-making processes.