In ORM, what are controls?

In the context of Operational Risk Management (ORM), controls refer to specific measures put in place to eliminate or reduce risks associated with operations. These controls serve as the proactive steps taken to ensure safe and effective performance within the operational environment. They can include policies, procedures, physical safeguards, or alternative strategies that aim at minimizing the likelihood of negative outcomes from identified risks.

The choice that highlights measures to eliminate or mitigate risks captures the essence of what controls are meant to achieve in ORM. By implementing effective controls, organizations can significantly enhance their ability to manage operational risks, thereby safeguarding personnel, resources, and mission success. In essence, controls serve as the protective layer that enables teams to conduct their activities with a reduced level of exposure to potential hazards.